Earnings Call Insights: Klaviyo, Inc. (KVYO) Q4 2025 Management View Andrew Bialecki, Co-Founder, Co-CEO & Chairperson, described 2025 as “a breakout year for Klaviyo,” highlighting 32% revenue growth to $1.2 billion and a 14% non-GAAP operating margin. He emphasized momentum in enterprise and international segments, stating, “we're now serving more than 193,000 customers in over 100 countries, an...
Earnings Call Insights: Klaviyo, Inc. (KVYO) Q4 2025 Management View Andrew Bialecki, Co-Founder, Co-CEO & Chairperson, described 2025 as “a breakout year for Klaviyo,” highlighting 32% revenue growth to $1.2 billion and a 14% non-GAAP operating margin. He emphasized momentum in enterprise and international segments, stating, “we're now serving more than 193,000 customers in over 100 countries, and we saw strong momentum across every part of the business, especially in our enterprise customer base and internationally.” Bialecki spotlighted Klaviyo’s autonomous B2C CRM platform and its AI-driven agent layer, asserting, “Every marketing message, every customer service request, every web visitor, mobile session and even in-person experiences will be designed for the individual consumer and delivered autonomously.” He reported that in Q4, the 10,000 largest customers grew their GMV by 11% year-on-year, nearly double the broader market’s growth. Chano Fernandez, newly appointed Co-CEO, stated, “It is clear to me that Klaviyo is built for where the market is going: real-time data, intelligence that learns from outcomes and actions across marketing and service that's increasingly autonomous.” Fernandez also pointed to enterprise pipeline strength and cited the new partnership with Accenture as a catalyst for “faster and more integrated customer outcomes.” CFO Amanda Whalen reported, “For the full year, revenue reached $1.234 billion, up 32% year-over-year. International revenue growth accelerated to 42%. Our largest customers, those contributing more than $50,000 of ARR, grew over 37%.” Whalen called the new service category “the fastest-growing product launch in our history” and noted NRR reached 110%, with Q4 revenue at $350 million and an annualized revenue run rate of $1.4 billion. Outlook Whalen detailed, “We now project revenue between $1.501 billion and $1.509 billion, representing 21.5% to 22.5% year-on-year growth.” She added, “For 2026, we project non-GAAP operat...